The space
Property or business type, rooms, floor or site count, postcode and how each area is used.
Speak to a climate specialist
Start with the building, the problem and the result you want.
Share enough context for the first response to be useful. Koolology can then recommend a technical call, site survey, service assessment or another appropriate next step.
What happens next
A clear route from enquiry to useful advice.
The first response will confirm the project, identify any missing information and explain whether a call, remote review, site survey or service assessment is the right next step.
0800 000 0000
Call during
Monday to Friday, 8:00–17:30
hello@koolology.com
Send plans, photographs or an existing asset list
Response target
Within
one business day
Project coverage
Residential and commercial projects across the UK, subject to survey and scheduling.
For an existing fault
Include manufacturer, model, error code, affected units, symptoms, when the issue began, service history, postcode and any access restrictions.
Tell us about the project
Fields marked required help route the enquiry. Do not send passwords, payment details or sensitive personal information.
Your planner summary
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Prepare for a more useful first response
The information that moves a project forward.
You do not need a finished specification. A small amount of building and project context is more valuable than selecting a product too early.
The comfort problem
Overheating, poor heating, noise, reliability, uneven conditions or lack of control, including when it happens.
The constraints
Lease or freeholder requirements, external-unit options, ceiling space, routes, access, operating hours and visual priorities.
The decision
Desired timing, who approves the project, any refurbishment dependency and what information is needed next.